@font-face{font-family:Plus Jakarta Sans;font-style:normal;font-weight:400 800;font-display:swap;src:url(/fonts/plus-jakarta-sans-latin.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}:root{color-scheme:light;--bg: #f5f7fb;--bg-gradient: linear-gradient(135deg, #f1f3f7 0%, #e4eaf5 45%, #c9d8f5 100%);--panel: #ffffff;--raised: #ffffff;--border: #e1e7f1;--ink: #172033;--text-muted: #5b6578;--primary: #7698de;--primary-ink: #0d1a33;--primary-soft: #e6edfa;--secondary: #5278c9;--accent: #61d8c6;--accent-soft: #dcf6f1;--online: #36d399;--warn: #fbbd23;--danger: #f87272;--danger-soft: #fdecec;--danger-ink: #a12a2a;--radius-box: 14px;--radius-field: 10px;--shadow: 0 1px 2px rgba(23, 32, 51, .04), 0 8px 24px rgba(23, 32, 51, .06)}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{margin:0;background:var(--bg-gradient) fixed,var(--bg);color:var(--ink);font-family:Plus Jakarta Sans,ui-sans-serif,system-ui,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;line-height:1.5;-webkit-font-smoothing:antialiased}.mono{font-variant-numeric:tabular-nums}button,input,select{font-family:inherit}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:2px solid var(--primary);outline-offset:2px}button,input,select,.conv-item,.label-chip{transition:background-color .15s ease,border-color .15s ease,color .15s ease,box-shadow .15s ease}@media (prefers-reduced-motion: no-preference){.thread-enter{animation:thread-fade .16s ease-out}.modal{animation:modal-in .18s ease-out}.modal-overlay{animation:fade-in .15s ease-out}}@keyframes thread-fade{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}@keyframes modal-in{0%{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}@keyframes fade-in{0%{opacity:0}to{opacity:1}}.icon{width:20px;height:20px;flex:none}.shell{display:grid;grid-template-columns:76px 320px 1fr;height:100vh}@media (max-width: 720px){.shell{grid-template-columns:60px 1fr}.shell .thread{display:none}}.rail{background:var(--panel);border-right:1px solid var(--border);display:flex;flex-direction:column;align-items:center;gap:10px;padding:14px 0;overflow-y:auto}.rail-logo{display:block;width:40px;height:40px;margin-bottom:6px}.rail button{width:44px;height:44px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--panel);color:var(--ink);font-size:13px;font-weight:700;cursor:pointer;display:inline-flex;align-items:center;justify-content:center}.rail button:hover{background:var(--primary-soft);border-color:var(--primary)}.rail button[data-active=true]{background:var(--primary);border-color:var(--primary);color:var(--primary-ink)}.rail button[data-brand=true]{border:2px solid var(--brand);background:color-mix(in srgb,var(--brand) 12%,var(--panel));color:var(--ink)}.rail button[data-brand=true]:hover{background:color-mix(in srgb,var(--brand) 24%,var(--panel));border-color:var(--brand)}.rail button[data-brand=true][data-active=true]{background:var(--brand);color:#fff}.rail-offline{position:absolute;right:-2px;bottom:14px;width:11px;height:11px;border-radius:50%;background:var(--warn);box-shadow:0 0 0 2px var(--panel)}.list{background:var(--panel);border-right:1px solid var(--border);overflow-y:auto}.list h2{font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);padding:18px 16px 10px;margin:0}.conv-item{display:block;width:100%;text-align:left;padding:12px 16px;border:none;border-bottom:1px solid var(--border);background:transparent;cursor:pointer;color:var(--ink)}.conv-item:hover{background:var(--primary-soft)}.conv-item .name{font-weight:700;font-size:14px}.conv-item .preview{font-size:13px;color:var(--text-muted);margin-top:2px}.conv-item .time{font-size:11px;color:var(--text-muted);float:right}.thread{display:flex;flex-direction:column;height:100vh}.thread-header{padding:16px 20px;border-bottom:1px solid var(--border);background:var(--panel);font-weight:700}.thread-body{flex:1;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:8px}.thread-body{gap:2px;padding:16px 7% 20px}.day-chip{align-self:center;margin:12px 0 8px;padding:4px 12px;border-radius:8px;background:#ffffffd9;box-shadow:0 1px 1px #17203314;color:var(--text-muted);font-size:12px;font-weight:600}.bubble{position:relative;max-width:min(65%,560px);padding:6px 9px 6px 10px;border-radius:8px;font-size:14.2px;line-height:1.4;box-shadow:0 1px 1px #1720331a;overflow-wrap:anywhere}.bubble.start{margin-top:8px}.bubble.in{background:#fff;align-self:flex-start}.bubble.out{background:#d9fdd3;color:#111b21;align-self:flex-end}.bubble.ai{background:#e3f0ff}.bubble.start:before{content:"";position:absolute;top:0;width:10px;height:12px}.bubble.in.start{border-top-left-radius:0}.bubble.in.start:before{left:-8px;background:#fff;clip-path:polygon(100% 0,0 0,100% 100%)}.bubble.out.start{border-top-right-radius:0}.bubble.out.start:before{right:-8px;background:#d9fdd3;clip-path:polygon(0 0,100% 0,0 100%)}.bubble.ai.start:before{background:#e3f0ff}.bubble-text{white-space:pre-wrap}.bubble-text code{font-family:ui-monospace,Menlo,monospace;font-size:.92em}.bubble .meta{float:right;margin:6px 0 -2px 10px;font-size:11px;line-height:1;color:#667781;opacity:1;font-variant-numeric:tabular-nums}.bubble-label{font-size:12px;font-weight:700;color:var(--secondary);margin-bottom:1px}.composer{display:flex;gap:8px;padding:12px 16px;border-top:1px solid var(--border);background:var(--panel)}.composer input{flex:1;padding:11px 14px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:14px}.composer input:focus{border-color:var(--primary)}.composer button{padding:10px 20px;border-radius:var(--radius-field);border:none;background:var(--primary);color:var(--primary-ink);font-weight:700;cursor:pointer}.composer button:hover{background:var(--secondary);color:#fff}.status-dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px}.status-dot.connected{background:var(--online)}.status-dot.disconnected{background:var(--danger)}.empty-state{flex:1;display:flex;align-items:center;justify-content:center;color:var(--text-muted);font-size:14px;padding:24px;text-align:center}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0d1a3380;display:flex;align-items:center;justify-content:center;z-index:10}.modal{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-box);box-shadow:var(--shadow);padding:24px;width:min(340px,calc(100vw - 32px));max-height:calc(100vh - 32px);overflow-y:auto;text-align:center}.modal h3{margin:0 0 12px;font-size:17px}.modal p{font-size:13px;color:var(--text-muted);margin:12px 0}.qr-image{width:100%;max-width:220px;border-radius:var(--radius-field);background:#fff;padding:8px}.qr-hint{font-size:12px}.modal button{margin-top:8px;padding:9px 16px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-weight:600;cursor:pointer}.modal button:hover{border-color:var(--primary);background:var(--primary-soft)}.rail-item{position:relative}.rail-item button.rail-item-delete{position:absolute;top:-4px;right:-4px;width:18px;height:18px;border-radius:50%;border:1px solid var(--border);background:var(--panel);color:var(--text-muted);font-size:12px;line-height:1;padding:0;cursor:pointer;display:none;align-items:center;justify-content:center}.rail-item:hover button.rail-item-delete,.rail-item button.rail-item-delete:focus-visible{display:flex}.rail-item button.rail-item-delete:hover{background:var(--danger-soft);color:var(--danger-ink);border-color:var(--danger)}.rail-item-brand{display:block;font-size:9px;text-align:center;color:var(--text-muted);margin-top:2px;max-width:72px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.rail-item button[data-owner=ai]{border-color:var(--accent);border-width:2px}.field{display:flex;flex-direction:column;gap:4px;margin-bottom:12px;text-align:left;font-size:12px;font-weight:600;color:var(--text-muted)}.field input,.field select{padding:10px 12px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:14px;font-weight:400}.field input:focus,.field select:focus{border-color:var(--primary)}.modal-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:8px}.modal-actions button.primary{background:var(--primary);color:var(--primary-ink);border-color:var(--primary)}.modal-actions button.primary:hover{background:var(--secondary);border-color:var(--secondary);color:#fff}.thread-header-agent{float:right;font-size:12px;font-weight:500;color:var(--text-muted)}.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg-gradient)}.login-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius-box);box-shadow:var(--shadow);padding:32px;width:min(360px,calc(100vw - 32px))}.login-logo{display:block;width:56px;height:56px;margin:0 auto 14px}.login-card h1{font-size:20px;margin:0 0 4px;text-align:center}.login-sub{text-align:center;font-size:13px;color:var(--text-muted);margin:0 0 22px}.login-card button.primary{width:100%;padding:11px;border-radius:var(--radius-field);border:none;background:var(--primary);color:var(--primary-ink);font-weight:700;font-size:14px;cursor:pointer;margin-top:4px}.login-card button.primary:hover{background:var(--secondary);color:#fff}.login-error{color:var(--danger-ink);background:var(--danger-soft);border-radius:var(--radius-field);padding:8px 12px;font-size:13px;margin:0 0 12px}.rail-logout{margin-top:auto;color:var(--text-muted)}.label-row{display:flex;gap:6px;padding:10px 20px;border-bottom:1px solid var(--border);background:var(--panel);flex-wrap:wrap}.label-chip{padding:5px 12px;border-radius:999px;border:1px solid var(--border);background:var(--raised);color:var(--text-muted);font-size:12px;font-weight:600;cursor:pointer}.label-chip:hover{border-color:var(--primary);color:var(--ink)}.label-chip[data-active=true]{background:var(--primary);border-color:var(--primary);color:var(--primary-ink)}.ai-handoff-banner{padding:9px 16px;background:var(--accent-soft);color:var(--ink);border-bottom:1px solid var(--accent);font-size:12px;text-align:center}.modal-wide{width:min(460px,calc(100vw - 32px));text-align:left}.users-table{width:100%;border-collapse:collapse;font-size:13px;margin-bottom:16px}.users-table th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);padding:4px 6px;border-bottom:1px solid var(--border)}.users-table td{padding:8px 6px;border-bottom:1px solid var(--border)}.users-table td button{margin:0;padding:4px 10px;font-size:12px}.users-table td button:hover{background:var(--danger-soft);border-color:var(--danger);color:var(--danger-ink)}.field-hint{font-size:12px;color:var(--text-muted);margin:-4px 0 12px}.conv-item[data-followup=true]{background:var(--danger-soft);border-left:3px solid var(--danger)}.conv-item[data-followup=true] .preview{color:var(--danger-ink);font-weight:700}.stats-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:16px}.stat-tile{border-radius:var(--radius-field);padding:12px;border:1px solid var(--border);background:var(--raised);text-align:left}.stat-tile[data-tone=good]{background:var(--accent-soft);border-color:var(--accent)}.stat-tile[data-tone=warn]{background:var(--danger-soft);border-color:var(--danger)}.stat-value{font-size:24px;font-weight:800;line-height:1.1}.stat-label{font-size:11px;font-weight:600;color:var(--text-muted);margin-top:4px}.connect-banner{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 16px;background:var(--primary-soft);border-bottom:1px solid var(--border);font-size:12px}.connect-banner button.primary{padding:5px 12px;border-radius:8px;border:none;background:var(--primary);color:var(--primary-ink);font-size:12px;font-weight:700;cursor:pointer;white-space:nowrap}.connect-banner button.primary:hover{background:var(--secondary);color:#fff}.rail-badge{position:absolute;top:-6px;left:-6px;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--danger);color:#fff;font-size:11px;font-weight:800;line-height:18px;text-align:center;box-shadow:0 0 0 2px var(--panel)}.conv-item[data-active=true]{background:var(--primary-soft)}.conv-item[data-order=order]{background:var(--accent-soft);border-left:3px solid var(--accent)}.conv-item[data-order=handoff]{background:var(--primary-soft);border-left:3px solid var(--warn)}.conv-item[data-order=handoff] .conv-tag{background:var(--warn);color:#3d2a04}.conv-tag{display:inline-block;padding:1px 8px;border-radius:999px;background:var(--accent);color:#06312b;font-size:11px;font-weight:800}.toast{position:fixed;top:16px;right:16px;z-index:20;display:flex;align-items:center;gap:16px;max-width:min(380px,calc(100vw - 32px));padding:12px 14px 12px 16px;border-radius:var(--radius-box);border:1px solid var(--accent);background:var(--panel);box-shadow:var(--shadow)}.toast div{display:flex;flex-direction:column;font-size:13px}.toast span{color:var(--text-muted);font-size:12px}.toast button{padding:7px 14px;border-radius:var(--radius-field);border:none;background:var(--primary);color:var(--primary-ink);font-weight:700;cursor:pointer}.toast button:hover{background:var(--secondary);color:#fff}@media (prefers-reduced-motion: no-preference){.toast{animation:toast-in .22s ease-out}.rail-badge{animation:badge-pop .3s ease-out}}@keyframes toast-in{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}@keyframes badge-pop{0%{transform:scale(.4)}to{transform:scale(1)}}.brand-tag{display:inline-flex;align-items:center;gap:6px;max-width:100%;padding:1px 9px 1px 7px;border-radius:999px;border:1px solid color-mix(in srgb,var(--brand) 45%,transparent);background:color-mix(in srgb,var(--brand) 12%,var(--panel));color:var(--ink);font-size:11px;font-weight:700;line-height:1.6;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.brand-tag:before{content:"";width:8px;height:8px;flex:none;border-radius:50%;background:var(--brand)}.list h2 .brand-tag{font-size:12px;text-transform:none;letter-spacing:0}.conv-item>.brand-tag{margin-bottom:3px}.thread-header{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.thread-header-agent{margin-left:auto;float:none}.tag-row{display:flex;flex-wrap:wrap;gap:4px}.cover-banner{padding:10px 16px;background:var(--primary-soft);border-bottom:1px solid var(--border);font-size:12px}.cover-banner .tag-row{margin-top:6px}.connect-actions{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}.modal-xl{width:min(720px,calc(100vw - 32px));text-align:left}.table-scroll{overflow-x:auto;margin-bottom:8px}.users-table td{vertical-align:top}.users-table .muted{color:var(--text-muted);font-size:12px}.row-actions{white-space:nowrap;text-align:right}.row-actions button{margin-left:4px}.status-pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:11px;font-weight:700;background:var(--accent-soft);color:var(--ink)}.status-pill[data-kind=leave]{background:var(--danger-soft);color:var(--danger-ink)}.status-pill[data-kind=cover]{background:var(--primary-soft)}.leave-section{border-top:1px solid var(--border);margin-top:8px;padding-top:14px}.leave-section h4{margin:0 0 4px;font-size:14px}.leave-form{display:flex;gap:8px;flex-wrap:wrap;margin:8px 0}.leave-form select{flex:1 1 160px;padding:9px 10px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:14px}.modal .leave-form button{margin-top:0}.modal .leave-form button.primary{background:var(--primary);color:var(--primary-ink);border-color:var(--primary)}.leave-row{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;margin-top:6px;border-radius:var(--radius-field);background:var(--danger-soft);font-size:13px}.modal .leave-row button{margin:0}.picker-chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:8px}.modal .picker-chip{margin-top:0;padding:4px 11px 4px 9px;border-radius:999px;border:1.5px solid color-mix(in srgb,var(--brand) 55%,transparent);background:var(--raised);color:var(--ink);font-size:12px;font-weight:600;cursor:pointer}.modal .picker-chip:before{content:"";display:inline-block;width:8px;height:8px;margin-right:6px;border-radius:50%;background:var(--brand)}.modal .picker-chip[data-on=true]{background:var(--brand);border-color:var(--brand);color:#fff}.modal .picker-chip[data-on=true]:before{background:#fff}.picker-add{display:flex;gap:6px}.picker-add input{flex:1}.modal .picker-add button{margin:0;padding:8px 14px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);font-weight:600;cursor:pointer}.brand-tag.unknown{--brand: #8a94a8;border-style:dashed;color:var(--text-muted);background:transparent}.tag-filter{display:flex;flex-wrap:wrap;gap:6px;padding:10px 16px;border-bottom:1px solid var(--border)}.tag-chip{padding:3px 11px 3px 9px;border-radius:999px;border:1.5px solid color-mix(in srgb,var(--brand, #8a94a8) 55%,transparent);background:var(--raised);color:var(--ink);font-size:12px;font-weight:600;cursor:pointer}.tag-chip:before{content:"";display:inline-block;width:8px;height:8px;margin-right:6px;border-radius:50%;background:var(--brand, #8a94a8)}.tag-chip[data-on=true]{background:var(--brand, #5b6578);border-color:var(--brand, #5b6578);color:#fff}.tag-chip[data-on=true]:before{background:#fff}.tag-edit{padding:3px 10px;border-radius:999px;border:1px solid var(--border);background:var(--raised);color:var(--text-muted);font-size:12px;font-weight:600;cursor:pointer}.tag-edit:hover{border-color:var(--primary);color:var(--ink)}.tag-editor{display:flex;gap:8px;flex-wrap:wrap;padding:10px 20px;border-bottom:1px solid var(--border);background:var(--primary-soft)}.tag-editor select{flex:1 1 160px;padding:8px 10px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:13px}.tag-editor button{padding:8px 14px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);font-weight:600;cursor:pointer}.tag-editor button.primary{background:var(--primary);border-color:var(--primary);color:var(--primary-ink)}.hours-pill{margin:0 16px 8px;padding:3px 10px;width:fit-content;border-radius:999px;font-size:11px;font-weight:700;background:var(--accent-soft);color:var(--ink)}.hours-pill:before{content:"";display:inline-block;width:7px;height:7px;margin-right:6px;border-radius:50%;background:var(--online)}.hours-pill[data-open=false]{background:var(--danger-soft);color:var(--danger-ink)}.hours-pill[data-open=false]:before{background:var(--danger)}.day-chip.sys-chip{background:#fff4d6f2;color:#6b4e00;font-weight:600;text-align:center;max-width:80%}.tabs{display:flex;gap:4px;margin-bottom:12px;border-bottom:1px solid var(--border)}.modal .tabs button{margin:0 0 -1px;padding:8px 14px;border:none;border-bottom:2px solid transparent;border-radius:0;background:transparent;font-weight:600;color:var(--text-muted)}.modal .tabs button[data-on=true]{color:var(--ink);border-bottom-color:var(--primary);background:transparent}.info-bar{padding:8px 12px;margin-bottom:10px;border-radius:var(--radius-field);background:var(--accent-soft);font-size:13px}.handover-card{border:1px solid var(--border);border-radius:var(--radius-box);padding:14px;margin-bottom:12px;background:var(--raised)}.handover-head{display:flex;justify-content:space-between;gap:8px;flex-wrap:wrap;margin-bottom:8px;font-size:14px}.count-chips{display:flex;flex-wrap:wrap;gap:6px;margin:4px 0 10px}.count-chip{display:inline-block;padding:2px 9px;border-radius:999px;border:1px solid var(--border);background:var(--panel);font-size:11px;font-weight:600}.count-chip strong{font-size:13px}.count-chip[data-zero=true]{opacity:.55}.handover-items{list-style:none;margin:0 0 8px;padding:0;max-height:240px;overflow-y:auto}.handover-items li{padding:8px 0;border-bottom:1px solid var(--border);font-size:13px}.handover-line{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.handover-note{margin-top:4px;padding:6px 10px;border-left:3px solid var(--primary);background:var(--primary-soft);border-radius:4px;font-size:12px;white-space:pre-wrap}.handover-note.main{font-size:13px;margin-bottom:10px}.history-list{list-style:none;margin:0 0 8px;padding:0}.history-list li{padding:10px 0;border-bottom:1px solid var(--border);font-size:13px}.muted{color:var(--text-muted);font-size:12px}.modal textarea{width:100%;padding:10px 12px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-family:inherit;font-size:14px;resize:vertical}.shift-banner{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 16px;font-size:12px;border-bottom:1px solid var(--border)}.shift-banner[data-kind=incoming]{background:var(--accent-soft)}.shift-banner[data-kind=due]{background:#fff4d6}.shift-banner button.primary{padding:5px 12px;border-radius:8px;border:none;background:var(--primary);color:var(--primary-ink);font-weight:700;font-size:12px;cursor:pointer;white-space:nowrap}.notes-panel{padding:10px 20px;border-bottom:1px solid var(--border);background:#fffbea;max-height:220px;overflow-y:auto}.note-row{padding:6px 0;border-bottom:1px dashed var(--border);font-size:13px;white-space:pre-wrap}.note-form{display:flex;gap:8px;margin-top:8px}.note-form input{flex:1;padding:8px 10px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:13px}.note-form button{padding:8px 14px;border-radius:var(--radius-field);border:none;background:var(--primary);color:var(--primary-ink);font-weight:700;cursor:pointer}.status-pill[data-kind=ok]{background:var(--accent-soft)}.count-chip.moved{background:var(--primary-soft);border-color:var(--primary)}.tag-edit[data-moved=true]{border-color:var(--primary);color:var(--ink)}.tag-history-panel{background:var(--primary-soft)}.day-chip.tag-chip-sys{background:var(--primary-soft);color:var(--ink);font-weight:600;max-width:80%;text-align:center}.assign-select{display:inline-flex;align-items:center;gap:6px;font-size:12px}.assign-select select{padding:4px 8px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:12px}.sop-box{border:1px solid var(--border);border-radius:var(--radius-box);padding:10px 14px;margin-bottom:12px;background:#fffbea;font-size:13px}.sop-box summary{cursor:pointer;font-weight:700}.sop-box ol{margin:8px 0 0;padding-left:20px;display:grid;gap:4px}.outbound-form{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}.outbound-form select,.outbound-form input{flex:1 1 160px;padding:9px 10px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:14px}.modal .outbound-form button{margin-top:0}.modal .outbound-form button.primary{background:var(--primary);color:var(--primary-ink);border-color:var(--primary)}.send-panel{margin-top:12px;padding:12px;border:1px solid var(--primary);border-radius:var(--radius-box);background:var(--primary-soft)}.send-panel h4{margin:0 0 8px;font-size:14px}.tpl-row{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:8px}.modal .tpl-row .tag-edit{margin-top:0}.item-note{width:100%;margin-top:4px;padding:6px 10px;border-radius:var(--radius-field);border:1px solid var(--border);background:var(--raised);color:var(--ink);font-size:12px}.modal .row-actions button.primary{background:var(--primary);color:var(--primary-ink);border-color:var(--primary)}.modal .row-actions button:disabled{opacity:.5;cursor:not-allowed}